Returns are applicable to full priced items only. We do not allow returns, exchanges or refunds on sale items. Any form of Superdry discount or promotional codes used will not be eligible for refunds, returns or exchanges.
We are unable to make exchanges for online purchases.
Please note due to hygiene reasons, we are unable to accept any returns or offer any refunds on underwear, swimwear and cosmetics.
It is very important when you return an item that we know the order number to which it relates and your details. Without these details we won't be able to take the action you require.
Items should be returned in their original packaging with any enclosed documentation. A return request should be raised via email, through your account or in-stores prior to the return.
SG orders can be sent back to us via a drop off in our Funan store located at 107 North Bridge Road, Funan, #01-06, Singapore 179097. Items cannot be returned to a Superdry concession or franchise. All returns must be accompanied by an invoice. Refunds will be processed to the original payment card.
We ask you to take reasonable care of the goods you purchase while they are in your possession. This means that: you may inspect and try on the goods. When trying on items of clothing, please ensure that you are not wearing make-up, perfume/aftershave or deodorant which may leave a scent or marks on the item. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. Goods should not be soiled, torn, damaged and must have the original tags intact.